Improve Customer Service

We know that maintaining solid customer service is a huge concern for elected officials and administrators. And building permit backlogs can be a prime cause for unhappy customers. Onslaughts of permit applications and increased phone calls about permit delays are not only stressful for you, developers, and residents; they also impact your budget because you’re not efficiently collecting permit fees. Meanwhile, frustrated developers could be taking their business elsewhere in search of more professional, friendly service.
Imagine if there were a way to satisfy customers by eliminating building permit backlogs and staying attentive to the needs of developers and residents—even in the midst of construction booms and the implementation of large projects. Imagine if your streamlined permitting processes, professional approach, and customer-centered mentality drew developers into your community, encouraging the kind of ongoing improvement your community envisions. SAFEbuilt partners with communities like yours to:

SPEED UP DEVELOPMENT WITH FASTER PERMIT TURNAROUNDS

Let developers know they are a priority by guaranteeing 5- to 10-day permit turnarounds and same- or next-day inspections.

GUARANTEE ON-DEMAND SERVICES THAT KEEP UP WITH DEVELOPMENT

With a flexible pool of professionals who efficiently tackle your building permits and inspections, you can easily manage fluctuating activity levels—securing projects and maintaining consistent service.

MINIMIZE STRIFE IN YOUR DEPARTMENT AND IN THE COMMUNITY

By supporting developers with an efficient permitting process that can respond to any activity level, your department can avoid internal stress and keep developers, businesses, and citizens happy. Plus, by providing effective communication and hands-on support, your municipality is sure to maintain consistently high customer satisfaction.

Are You on the Rise? Let’s Work Together.

We partner with communities to cast the vision, craft the plan, and implement the solutions that help them rise up—becoming the best version of themselves. Connect with one of our local experts to review your unique situation and see if we are a good fit to work together.

Contact Us

Related Services

Building Department Administration

Customer Service Benefits

  • Five-day turnarounds on residential permits
  • Ten-day turnarounds on commercial permits
  • 97% client satisfaction rates
  • Always able to respond to community demands
  • Respond easily to any project
  • Be prepared for any crisis

Specific Services

  • Full-service building department admin
  • Supplemental building code plans review
  • Supplemental zoning plans review
  • Supplemental building code inspections
  • Electronic plan review
  • On-site (local office) plan review
  • Chapter 17 inspections
  • Fire code review / inspections
  • Contractor licensing
  • Business licensing
  • CRS audits / flood plane management
  • Development inspections
  • Permit techs
  • Software / automation

 Code Enforcement

Customer Service Benefits

  • Eliminate blight
  • Improve property values
  • Faster resolution of violations

Specific Services

  • Code enforcement
  • Rental housing inspections
  • Prompt violation mitigation

 Automation Software

Customer Service Benefits

  • Easily see status of permits and inspections
  • Easily apply for permits and schedule inspections
  • Increase productivity

Specific Services

  • Online permitting, planning, and licensing tools
  • Mobile apps for inspectors and contractors

SAFEbuilt


 

Partnering with communities on the rise to help them become the best versions of themselves.

Enhancing Communities. Improving lives.

Contact us: 866.977.4111