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Process Improvement

Faster Plan Review Turnarounds are Within Your Reach

End backlog burdens with a four-step approach to faster plan reviews. Imagine if you could trade out building plan review backlogs, customer complaints, and vacant lots for faster plan review turnarounds, consistent service, and a thriving community.
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Process Improvement

What Successful Municipalities Know About Building Inspections that Others Don’t

There is an ever-increasing need for local municipalities to maintain the highest levels of community satisfaction, delivering fast and responsive services. With staffing challenges, budgetary restrictions, and rising personnel costs, local governments are searching for alternative service delivery options. One of the often-overlooked areas that can help quell rising frustrations is building inspections. No matter … Continued

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Innovation

It’s Time to Review Your Building Department’s Plan Review Process

Whether you’re a municipal leader or building official, you’re probably all too familiar with the frustrations that go along with building plan review delays. Construction booms can bring an onslaught of permit applications that your staff might not be equipped to handle. Yet the thought of hiring more reviewers during these peak times, only to … Continued

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Process Improvement

Top 5 Plan Review Challenges Facing Building Officials and What to do About it

Ah, yes. The dreaded building plan review backlog, an issue many municipalities across the country are all too familiar with. Construction booms bring floods of new permit applications, forcing building departments to process more plan reviews, often without the additional staff or resources needed to handle them efficiently. What happens? Permit delays, vacant lots, and … Continued

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Process Improvement

What’s the Difference Between a Good Building Inspection and a Bad One?

(No, we’re not talking about “passing” or “failing.”) Seems like this one should be easy to answer, right? A good inspection finds and notes areas that are problematic and a bad one just glosses over them. But, as any inspection expert will tell you, it’s a little more complicated than that. Let’s break it down. … Continued

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Process Improvement

Four Components of a Stable Building Department Budget

Today’s municipal professionals find it hard to escape the slew of challenges that come with creating and managing effective budgets, but there are proven ways for municipalities to overcome these challenges and bolster budgets, allowing them to effectively meet community needs, control spending, and secure revenues.

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Innovation

Ousting the Outsourcing Misconception

There is an ever-increasing need for government entities to provide cost-effective services to their residents while maintaining the highest levels of service. With the budgetary issues many local governments still face after the Great Recession, many communities are turning to full governmental outsourcing solutions.

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Process Improvement

Improving Municipal Customer Service

Custom Service is so essential in all businesses, especially governments. For any new City Manager or Department Directors, the simplest way to make a positive impact for the community is to provide customer-service training for all employees, especially those positions that interact with citizens on a daily basis.

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Housing

Keeping up with the Tiny House Trend

Communities likes yours must plan to deal with the tiny living phenomenon and the growing number of permit requests rolling in from tiny house enthusiasts.

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