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Process Improvement

Four Components of a Stable Building Department Budget

Today’s municipal professionals find it hard to escape the slew of challenges that come with creating and managing effective budgets, but there are proven ways for municipalities to overcome these challenges and bolster budgets, allowing them to effectively meet community needs, control spending, and secure revenues.

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Process Improvement

Improving Municipal Customer Service

Custom Service is so essential in all businesses, especially governments. For any new City Manager or Department Directors, the simplest way to make a positive impact for the community is to provide customer-service training for all employees, especially those positions that interact with citizens on a daily basis.

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Process Improvement

Faster Plan Review Turnarounds are Within Your Reach

End backlog burdens with a four-step approach to faster plan reviews. Imagine if you could trade out building plan review backlogs, customer complaints, and vacant lots for faster plan review turnarounds, consistent service, and a thriving community.

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