SAFEbuilt’s Code Compliance Program improves property values, provides safer communities and enhances the presentation of a community to visitors and business prospects. Our team is proactive in addressing code compliance issues and uses education, two-way dialogue, and collaboration to achieve your vision.
Our Code Compliance Program is consistent and customizable, making each community we partner with a better and safer place to live, play and work. Our team of officers are experts in simple and complex code issues covering building, accessibility, electrical, mechanical, plumbing, energy, and sprinkler codes and standards.
Using efficient proprietary community development scheduling software, we are able to significantly improve the quality of services delivered without increasing staffing levels. Using these efficiencies, we refocus our officers time spent on administrative functions, allowing them to spend 90% of their time in the field.
Improved Customer Service
Expertise and quality customer service are what make SAFEbuilt stand out from the crowd. Too often communities experience poor customer satisfaction caused by case delays, slow response time to claims, and lack of follow up with customers. Because of this, we take a customer service-centric approach, establishing expectations in advance and educating the community on your goals.
SAFEbuilt’s proprietary community development software, CommunityCore, allows our officers to be more efficient in the field. Building Code Officers can open and close cases, update reports, document findings, coordinate resolutions, and generate hearing schedules all in real time at the click of a button from anywhere in the field.
We make every effort to resolve all code compliance cases during the first inspection. However, when notices of violation go beyond compliance, we serve as the expert witness in your courts and provide documentation, evidence, and corrective action plans and, if necessary, we can recommend fines.
The more effective and successful a building code compliant operation is, the less the need for perceived intrusive and heavy-handed actions. We coordinate with citizens, property owners, and businesses through public information, education, and community outreach Our code officers have effective communication skills, are diplomatic negotiators, and use reasonable interpretations, and if necessary, implement formal enforcement and prosecution. All are key elements of successful code compliance operations.